Service Management makes your business more efficient and resilient by adopting the right information management practices. Any company, big or small, needs a properly designed and implemented technology service governance model. We design, implement, improve and correct service management for your organization with a practical focus.
Technology risk management requirements for strengthening system, network and infrastructure security have been drawing the attention of the regulators worldwide. The focus involves stating requirements for a high level of robustness and integrity of all critical IT infrastructure and systems, also specifying the requirement for financial institutions to implement IT controls to protect customer information.
Crisis management involves dealing with threats before, during, and after they have occurred, coping with a serious situation, from the moment it first occurs to the point that recovery is achieved. The credibility and reputation of the organization is often at stake requiring engagement of the best possible leadership providing for the open and consistent communication throughout the hierarchy of the organization and the affected public; often involving regulators.